We have extensive experience in building and maintaining CRM systems. Such systems, which we create according to customer specifications, support both the process of concluding an on-line contract with a customer who buys a given service as well as the handling of telephone sales by a customer service center.
Solutions are developed for the specific legal context of sales specific to a given service segment. There are other requirements for the sale of electricity, heat or e.g. financial services and insurance. We are able to integrate our systems with other client’s systems, in particular with billing, purchasing and accounting systems.